The key to success is the ability to communicate effectively. This workshop will assist you in planning your communication, identifying its purpose, constructing a message, structuring your ideas logically and speaking your client’s language. Presented by Mariette Malherbe.
Effective Business Writing
Ensure your business writing is effective by learning to plan and strategise, write for your reader and get rid of pretentious corporate-speak and jargon. From the importance of layout to keeping your reader captivated, every business person will benefit from this course. Conducted by Mariette Malherbe.
This individual or group training is aimed at improving the professionalism and efficiency of switchboard operators / receptionists / call centre staff / PAs and anyone else who needs to make a professional impression over the telephone. Conducted by Marija Ruygrok.
Your Vibrant Voice
Marija Ruygrok conducts one-on-one voice training for both first- and second-language English speakers. The focus is on improving confidence, clarity, pronunciation, voice projection and expression to ensure your vocal brand makes the best impression on those around you.
Mariette Malherbe will provide you with the tools to structure and deliver informative and persuasive presentations that make a strong impact to your specific target market.