Our ability to exchange ideas with others, understand others’ perspectives, solve problems will depend on how effectively we are able to communicate with others.

Dynamic Presentations

We will provide you with the tools to structure and deliver informative and persuasive presentations that make a strong impact to your specific target market.

  • Why presentations fail?
  • Preparations techniques
  • Presentation Design
  • Creating Impact
  • Impromptu Scenario
  • Presentation time management
  • Body language
  • Vocal quality: the 5 p’s
  • Question techniques: Handling questions

Effective Business Writing

Ensure your business writing is effective by learning to plan and strategise, write for your reader and get rid of pretentious corporate-speak and jargon. From the importance of layout to keeping your reader captivated, every business person will benefit from this course.

Telephone Skills

This individual or group training is aimed at improving the professionalism and efficiency of switchboard operators / receptionists / call centre staff / PAs and anyone else who needs to make a professional impression over the telephone.

Your Vibrant Voice

Our voice expert provides one-on-one voice training for both first- and second-language English speakers. The focus is on improving confidence, clarity, pronunciation, voice projection and expression to ensure your vocal brand makes the best impression on those around you.

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