Governmental organisations are striving to become more professional and efficient. Your staff are key to ensuring success in this. The workshops and presentations listed here will ensure that your department’s staff make you proud.
Packaged for Success
Make 2012 the year of your personal and financial breakthrough. Are you prepared for the possibilities of abundance? Reignite and relocate your mindset in order to position yourself for the coming breakthrough in the economy, but your personal breakthrough must come first! This presentation will empower you with practical tips, strategies and tools on how to:
- create a remarkable impression with your visual brand
- design and live a meaningful personal brand
- be ahead of the pack and prepare yourself for this time of possibility
“There is a noticeable difference in how the staff present themselves. The benefits of this programme are twofold, one for the business and another for the staff; which creates a lasting impression. It was great working with you.” Nokuzola Klaas – FNB Head of Client Services – Global Transactional Services
First Impressions For Lasting Opinions
Learn how to make the best impressions possible through this dynamic presentation. Discover the power of first impressions and the key to designing an authentic personal brand that will yield the results you desire. Topics include investment dressing, the essentials of a polished professional, the five A’s of an ideal outfit, workplace warts – absolute no-no’s, and how to buy smart and look great on any budget, among others.
“It was a great pleasure working with Professional Impressions, their ability to meet our needs was astounding. The content was easy to relate to and had a lasting impression on our staff. We believe it was really a worthwhile investment.” Jean Labuschagne – Assurance Learning & Development – Ernst & Young
Power Etiquette
What you don’t know can destroy your career. Wherever you may be and whomever you meet during your business interactions, the correct business etiquette will accelerate your career opportunities and provide you with a one-way ticket to success. Learn why manners make a difference, office do’s and don’ts and what your handshake says about you. Other topics covered in this presentation include cell-phone, email, and meal manners; business card etiquette; the fine art of small talk; mastering the first greeting; impressive introductions and office-party etiquette.
“The entire session has changed the way we conduct our business for the sake of those that we serve” Thabo Rakoloti – Chief Director – National Department of Social Development
Communication Excellence
The key to success is the ability to communicate effectively. This workshop will assist you in planning your communication, identifying its purpose, constructing a message, structuring your ideas logically and speaking your client’s language.
Effective Business Writing
Ensure your business writing is effective by learning to plan and strategise, write for your reader and get rid of pretentious corporate-speak and jargon. From the importance of layout to keeping your reader captivated, every business person will benefit from this course.
REAL Motivation for Effective Service Delivery
It’s common to hear people complaining about appalling service from different organisations in South Africa. It is a fact that our general service standards are not up to scratch and something drastic ought to be done sooner than later. In this presentation Hector Motau gives REAL tips on how to improve service levels.
Dynamic Presentations
We will will provide you with the tools to structure and deliver informative and persuasive presentations that make a strong impact to your specific target market.
Telephone Skills
This individual or group training is aimed at improving the professionalism and efficiency of switchboard operators / receptionists / call centre staff / PAs and anyone else who needs to make a professional impression over the telephone.
REAL Motivation for Teams
It is clear that the concept of team work has been with mankind from time immemorial given the idiomatic expressions referring to it in all languages. It seems, howevere, that people have lost sight of the value of teamwork, which is in fact, crucial for productivity and progress. Hector Motau’s mission is to restore teamwork in your organisation. He has conducted this presentation for various teams across a range of industries with outstanding results.
The Superwoman Syndrome
Designed for women who are feeling overwhelmed by the many pressures of life, this interactive and lively presentation conducted by Haydee Antezana will help you to discover how to simplify your life, get where you want to be, become less of a perfectionist, learn to take care of yourself and cope with daily stress. Recommended for any woman who has ever wished she had an extra pair of hands or more hours in the day!
“I’d like to take this opportunity to thank you for the course which came exactly at the right time for me. As you mentioned, nothing is coincidental but everything in our lives happen by design; if only we could recognise and utilise this as opportunities for growth and learning. Thank you for the grace, elegance and energy with which you presented the course.” Marlene Hendricks Liaison Underwriter: Cape Town Sanlam Personal Finance: Topaz & IT: New Business
“I love how enthusiastic and authentic the presentation was. It was memorable and insightful in more ways than one. God bless you, you are such an inspiration” – Noluthando
Phenomenal You
In this workshop, Haydee Antezana focuses on attitude and confidence. Learn how your self-talk can make or break you, establish a powerful new perspective on life, develop the habits of a confident person and boost your self-esteem as you learn the worth of an attitude of altitude.
REAL Motivation for Real Success
Hector Motau discovered his purpose while working as a radio personality and has never looked back since. In his unique and hilarious way, The REAL Motivator shares about his personal journey of purpose, making this presentation very powerful, practical and REAL.
Your Vibrant Voice
Marija Ruygrok conducts one-on-one voice training for both first- and second-language English speakers. The focus is on improving confidence, clarity, pronunciation, voice projection and expression to ensure your vocal brand makes the best impression on those around you.
Conflict Resolution
Learn to identify your style of conflict, understand the impact of conflict on an organisation/relationships and find out how to manage and resolve conflict effectively.
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